Norden House Surgery

Avenue Road, Winslow, Bucks, MK18 3DW

Current time is 08:33 - We're open

NHS

Telephone: 01296 713434

Fax: 01296 715439

Out of Hours: 111

Friends and Family Test – Results

Would you recommend this service to friends and family?

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Below is a summary of Norden House surgery’s most recent results with the Green stars representing satisfaction with an appointment and the Red Stars representing Dissatisfaction.

Not Recommended
(%)
5
Neither/Don’t Know
(%)
3
Recommended
(%)
92
21/11/2018 to 19/11/2019
All
All
3604 Responses
12944 Appointments
28% Response Rate
1259 Verbose Responses
The Numbers
2752
567
92
52
123
18
Not Recommended
(%)
5
Neither/Don’t Know
(%)
4
Recommended
(%)
91
28/09/2017 to 27/09/2018
All
All
3221 Responses
12422 Appointments
26% Response Rate
1221 Verbose Responses
The Numbers
2445
486
101
53
115
21