Doctors

Dr Rodger N Dickson

MBBS (Guys 1982) FP Cert

Dr Diana M Straker

MB CHB (Manchester 1985) DRCOG MRCGP

Dr M Ruth Mason

BMED.SCI BMBS (Nottingham 1985) DRCOG MRCGP

Dr Satheesh K Ramasamy

MBBS MRCGP

Dr Wendy Loukes

MA (Cantab) MBCHB (Warwick 2007) DCH MRCGP

Dr Rahul Kamble

MBBS (Nagpur 1995), MRCP Parts 1 & 2 (2005), MRCGP (2016).

Nurse Practitioners

Sarah Kurze

Barbara Curran

Nurses

Michelle Little

Juliane Duff

Annette Ellard

Deborah Benbow

A Practice Nurse is a trained nurse who provides nursing services to the patients of Norden House Surgery, and assistance to the doctors in the practice in providing general medical services, health promotion, chronic disease management, child health surveillance, female health and minor surgery.

They also provide leadership and supervision to the Healthcare Assistants in the team and work closely with the Practice Manager and Partners in maintaining and developing the nursing service.

Healthcare Assistants

Christine Cummins

Katrin Knibb

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

Noel Ratcliffe

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Beth Brown

Admin Team Leader

Nicky Freshwater

Data & Project Manager

Sheelagh

Amanda

Marianne

Reception

Lyn

Jayne

Janet

Vanessa

Lisa

Ellie

Sandra (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Sandy

Colleen

Gill

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Dispensers

Liz

Christine

Janice

Alison

Yvie

Jill

Dispensary Admin Assistant

Rebecca

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